Synthys design & implement feedback solutions - supporting our client partners in optimising their brand experiences.
We believe in ensuring experiential feedback is collected across all customer touch-points and channels.
Coverage is though often sparse, with data silos that are not connected; or there is inadequate tech platform linkage - which is unable to deal with the exponential growth in data volumes, velocity and complexity.
The Synthys team have unrivalled commercial expertise in designing end-to-end data pipelines, configuring API interlinkages, as well as implementing technology enablers.
Many are just starting out on the 'Big Data' journey. We are not. To us, customer data represents a strategic advantage - enabling businesses to leapfrog the competition and 'win'.